Privacy Policy

Last updated: 12/29/2025

Welcome to Shams & Kamar (“we”, “our”, “us”).
We operate the website https://shamsandkamar.com, an online store specialized in clothing and accessories.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Shams & Kamar
Website: https://shamsandkamar.com
We sell clothing and fashion products through our online store.

2. What Personal Data We Collect and Why

2.1 Comments

When visitors leave comments, we collect:

  • Name
  • Email address
  • Comment content
  • IP address and browser user agent (for spam detection)

An anonymized hash of your email may be sent to Gravatar to check if you use their service.
Gravatar Privacy Policy: https://automattic.com/privacy/

After approval, your profile picture becomes visible with your comment.

2.2 Orders & Checkout (WooCommerce)

When you purchase from our store, we collect:

  • Name and surname
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order notes
  • Payment information (safe & encrypted via our payment providers)

We use this information to:

  • Process and ship your order
  • Send order updates
  • Handle returns and customer support
  • Detect fraud

Payment gateways (PayPal) handle your payment details securely. We do not store full credit card numbers.

2.3 Account Information

If you create an account, we store:

  • Username
  • Email
  • Orders
  • Saved addresses
  • Preferences

You can edit or delete this information at any time (except username).

2.4 Media

If you upload images (e.g., profile photo), avoid uploading images with EXIF GPS data. Visitors can download and extract location data from posted images.

2.5 Cookies

We use cookies to:

  • Enable login sessions
  • Save cart items
  • Save your display preferences
  • Improve user experience
  • Track analytics (if enabled)

Examples:

  • Commenter cookies (1 year)
  • Login cookies (2 days to 2 weeks)
  • Screen preference cookies (1 year)
  • Editor cookies (1 day)

WooCommerce also sets cookies to keep track of:

  • Cart contents
  • Session
  • Recently viewed products

2.6 Embedded Content

Articles may contain embedded content (videos, images, etc.) from external websites.
These sites may collect data, use cookies, and track interactions.

2.7 Analytics & Marketing Tools

We may use tools such as:

  • Google Analytics
  • Facebook Pixel / Meta Ads
  • Email marketing providers (e.g., Mailchimp)

These services may collect anonymous usage data to improve website performance and marketing.

3. Who We Share Your Data With

We may share your data with:

  • Payment processors (PayPal.)
  • Shipping partners (to deliver your order)
  • Email marketing services (for order updates or newsletters)
  • Analytics providers
  • Spam detection services

If you request a password reset, your IP address may be included in the reset email.

We do not sell your personal data.

4. How Long We Retain Your Data

  • Comments: kept indefinitely.
  • Customer accounts: kept until deleted by the user.
  • Orders: stored for tax, accounting, and legal reasons (usually 5–10 years).
  • Analytics data: kept for analysis and performance purposes.

5. Your Rights Over Your Data

You may request:

  • A copy of the personal data we hold about you
  • Corrections to your personal data
  • Deletion of your account and personal data (unless we must keep it legally)

To request this, contact us at: info@shamsandkamar.com

6. How We Protect Your Data

We use:

  • SSL/HTTPS encryption
  • Secure payment gateways
  • Firewall and security plugins
  • Regular security audits

Your data is stored safely and only accessible to authorized staff.

7. Where Your Data Is Sent

Visitor comments may be analyzed by automated spam detection services.

Order and shipping data may be shared with courier services to deliver your products.

Payment data is handled only by trusted third-party payment processors.

8. Contact Information

For any privacy-related requests, contact us at:
📧 [contact@shamsandkamar.com]